I've finally decided to cancel my TiVo service. The price just didn't justify the product anymore. I paid about 13 dollars a month for it, and now that I have canceled, I can't think of why I didn't do this earlier.
I must admit I had a partial curiosity about how much functionality would be disabled. Turns out you can only:
-Pause/forward/rewind Live TV
-Watch previously recorded shows
AND THAT'S IT.
They disable any recording at all--Even manual recording. Douche. When I found this out, my opinion of them dropped dramatically. Basically, after three years of faithfully paying the TiVo company 13 dollars a month (do the math, it adds up) the only thing I'm left with is a brick that can't do jack crap.
Thanks a lot TiVo. You've not only lost a customer, but created an enemy. I will discourage anyone I know from purchasing any of your products from now on. I know that you are in the business to have people sign up for your subscriptions, but bricking peoples machines will always create customer disatissfaction in the end.
That is why today I give TiVo a big thumbs down:
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_Daniel R Nelson_
www.dtmland.info
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Posts
16 hours ago
3 comments:
Wait... you cancelled a service, stopped paying for it, and now are upset that the service isn't available anymore?
You okay, Dan?
Let me see if I can make it simple for you Adam.
"you canceled a service, stopped paying for it, and now are upset that the service isn't available anymore? "
False. I am not upset because the service isn't available anymore. I'm upset because when I canceled my subscription they took away something that the subscription service wasn't giving me, it took away something I already had bought and payed for, they took away an inherit functionality of the product I bought three years ago. Manual Recording. Hence:
"They disable any recording at all--Even manual recording."
If you go to tivo.com you read:
"A subscription to the TiVo service is required and the TiVo DVR will not work without a paid subscription to the TiVo service. If you cancel the TiVo service you are purchasing today, the DVR will no longer function."
Ok, fair game. (despite the fact that the last sentence is horribly ambiguous). However, the problem I have is that when I bought the thing, this wasn't the case. It was capable of manual recording without the subscription service.
You have a Wii right Adam? It's like if Nintendo suddenly decided to require you to pay for a subscription so you could play Rock Band on your Wii. You already bought the hardware, it's perfectly capable of playing your games, but somewhere along the lines they decided that wasn't good enough.
All I can say is you are so your fathers son, meaning (you're just like you dad)
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